The Road Transport Department (JPJ) will implement job rotation for counter service staff who have served for more than five years, affecting 1,907 personnel nationwide. Director-general Datuk Aedy Fadly Ramli said the policy aims to enhance efficiency, effectiveness, and service quality. He emphasized that the initiative also promotes integrity among staff and improves skills and experience in service delivery.
Five years is the limit: JPJ to enforce counter staff rotation for efficiency, effectiveness; 1,907 personnel affected
Its director-general, Datuk Aedy Fadly Ramli, said that this is in line with the recent announcement made by the Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar regarding the new job rotation policy for civil servants who have served at counters for more than five years. Aedy Fadly said the job rotation policy is expected to enhance the efficiency, effectiveness, and quality of services delivered to customers through JPJ service counters.
In his New Year 2025 address for civil servants on January 20, Shamsul Azri announced that the PSD implement job rotation involving civil servants who have served at service counters for more than five years, soon.
JOB ROTATION JPJ PUBLIC SERVICE EFFICIENCY INTEGRITY
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