The EAIC investigated a complaint against the Immigration Department for approving a COM application without company director involvement. The investigation revealed that the Immigration officer failed to follow SOP, approved falsified documents, and misplaced original documents.
The Enforcement Agency Integrity Commission (EAIC) has confirmed receiving a complaint against the Immigration Department for approving a Check Out Memo (COM) application without the knowledge or presence of any of the directors of the company involved. Investigations found that the relevant Immigration Department officer was negligent and irresponsible for failing to adhere to the department’s standard operating procedure (SOP) in approving the COM application.
The COM application was approved based on documents submitted by a third party. Probes revealed that these documents were falsified, and the Immigration officer was also negligent for misplacing the original documents related to the application. EAIC said that the investigation was conducted under subsection 27(4) of the Enforcement Agency Integrity Commission Act 2009 (Act 700) following a complaint, adding that it decided to refer to the Immigration Department’s Disciplinary Authority to implement disciplinary action against the officer. EAIC also suggested to the Immigration Department director-general to improve the Malaysian Immigration System (MyIMMs). ‘EAIC also recommended that the Royal Malaysian Police initiate an investigation to allow inquiries to be conducted regarding the police report filed by the complainant’, read the statement
IMMIGRATION COMPLAINT NEGLIGENCE DOCUMENTATION INVESTIGATION
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