He said 23-hour hotel stays are common overseas.
news Tourism Minister Urges Hotels To Implement 2PM Check-In & 1PM Check-Out Times Cover image via Bernama/New Straits Times & katemangostar/Freepik Follow us on Instagram, TikTok, and WhatsApp for the latest stories and breaking news.
"I promise to personally liaise with the Human Resources Ministry and the Home Affairs Ministry to help address the issue of staff shortages to meet the need of customer stay times," he said. "Customers also want to feel that the money they spend is worth the service they receive. If not, they will have an unsatisfactory experience, reflecting that the hotel prioritises profits over quality of service," Tiong said.
"This will help improve service quality and work efficiency in hotels and enhance the professional image of Malaysian tourism," he said.
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