BEIJING: Even a month after a 10-year-old Japanese boy was fatally stabbed by a Chinese man in Shenzhen, Guangdong Province, Chinese social media is still full of anti-Japanese posts.
KUALA LUMPUR: Hotels should offer guests a full 23-hour stay to improve satisfaction, says Datuk Seri Tiong King Sing .
I'm also looking to engage with the Human Resources Ministry and the Home Minister to address any staffing shortages this modification might necessitate," he said on Saturday . "Guest dissatisfaction could lead to a perception that hotels prioritise profits over service quality. A positive guest experience often results in higher profitability for hoteliers," he stated.
Tiong then said that he has directed the National Academy of Arts, Culture, and Heritage to introduce certified training courses for hotel room cleaning and housekeeping, aimed at uplifting the professionalism of Malaysian tourism workers.
Hotel Stay Duration Guest Satisfaction Malaysia Tourism Hospitality Industry Staff Shortage Foreign Workers Recruitment Housekeeping Training Tourism Quality Cabinet Meeting Malaysian Tourism Strategies National Academy Of Arts Culture And Heritage.
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