“I submitted my meter read to our provider and received a new bill today indicating we actually owed only $271.19.” 7NEWS
Now the Sydney man has a warning for other consumers.
But closer inspection of the bill revealed a small detail that had blown out the cost — the charge was just an estimation. So he checked the metre himself.“Check your bill to see how they indicate an estimated bill or actual bill. “I have had to contact them once again to reissue a bill based on actual readings,” he told 7NEWS.com.au.
Jemena Gas states on its website that trees, fences, walls, secured doors, landscaping, and even pets can deter a meter-reader and result in meterage being estimated. But the Sydney father said there was nothing noticeably hindering meter access. “Our meter is at the front of our home. About 3m from the front boundary. No fence, no dog,” he said.Another Sydney resident who experienced a similar overestimation said on Reddit that they discovered there was a note against his residence because of the previous tenant.
One woman’s usage was “significantly underestimated” for five billing quarters, her friend wrote on Reddit. “She didn’t realise and just paid the account,” she said.
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