Shopee has received a full four ticks in the latest round of the E-commerce Marketplace Transaction Safety Ratings (TSR), putting it on par with Amazon, Lazada, and Qoo10. Facebook, on the other hand, remains at the bottom with one tick, with nearly half of e-commerce scams reported in 2023 occurring on the platform.
The number of e-commerce scams reported on Shopee fell by 65 per cent, from 311 cases in 2022 to 109 cases in 2023. - ST FILE
The Inter-Ministry Committee on Scams published the 2024 edition of the TSR on April 10, rating six major e-commerce marketplaces based on the latest anti-scam features, such as user verification, that they have in place. Aside from user verification, the marketplaces are also assessed based on transaction safety, the loss remediation experience for consumers and the effectiveness of its anti-scam efforts.
Minister of State for Home Affairs Sun Xueling, who is also chairman of the committee, thanked the e-commerce platforms that had partnered with them on the TSR.
Shopee E-Commerce Scams Safety Rating Facebook Marketplace
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