The workplace will never be the same. Here are 3 things every CHRO needs to do to coordinate a safe and sane return to work Sponsored by servicenow
When I started my career, business continuity during a disaster like COVID-19 would’ve been difficult, if not impossible. We were tethered to our desks. Computers were barely an option–and if you had one, it was a desktop, hardwired to the LAN.
· It’s true that employees in some industries who were furloughed or laid off will see a “return to work.” As economies begin to reopen, this operational diversity increases the complexity of a return. That’s echoed in the conversations I’m having with other CHROs. Our dialogue is evolving from Digital workflows and keeping compassion in our approaches are critical as we adapt and design for “the next normal.” Around the world, what we see is that companies further along with this type of digital transformation are much better equipped to manage through this time. They’ll emerge from this crisis with a productive and engaged workforce, and more operationally ready for their employees to return to work or workplace or to stay working at home if they choose.
· Survey employees. Maybe do multiple survey pulse checks along the way. Measure their sentiment about your communications, your empathy, your IT support, whether they feel safe, and their productivity. Where needed, take action based on their feedback. · Use digital onboarding and ramp up guidance for new hires. Get them up to speed quickly in a mobile-friendly way.· This may be obvious, but clean, disinfect, and sanitize offices and other workplaces. Go a step further: Digitize janitorial requests and reporting so employees can quickly notify facilities when they’ve finished with a desk, a conference room, a register, a piece of equipment, etc., so it can be cleaned.
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