Introduction ATNS is responsible for air traffic control in approximately 10% of the worlds airspace. Over and above traditional air traffic control, we also provide aeronautical information for planning purposes, search and rescue coordination services, the maintenance of a reliable navigation infrastructure, training services, and many more. Our Vision:To be the preferred supplier of air […]
ATNS is responsible for air traffic control in approximately 10% of the worlds airspace. Over and above traditional air traffic control, we also provide aeronautical information for planning purposes, search and rescue coordination services, the maintenance of a reliable navigation infrastructure, training services, and many more.To be the preferred supplier of air traffic, navigation, training and associated services to the African continent and surrounding regions.
Perform and contribute towards the upgrade of ICT systems and ensure that systems software is on the latest acceptable version.Respond to all ICT systems services calls effectively and timeously.Manage and monitor user’s PC’s, VMware, storage Platforms , Server Platforms, Citrix, Active directory, Exchange, Backup, file/ Print system at all ATNS sites.Analyses user calls and incidents to report on and identify operational trends for future ICT requirements.
Maintain the ICT systems resilience through effective management of server platforms and back-up technologies.Manage ICT systems in line with ITIL and ISO guidelines.Manage knowledge base of common faults experienced by users and their resolution.Administer domain policies to ensure security and integrity.
Responsible for implementation of ICT Support Service-related projects according to agreed plan and acceptance testing.Adhere to all IT policies, procedures and standards relating to ICT systems. Ensure and report on IT DRP exercises that are conducted with business on all ICT Support Service systems.
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