RM1 million scam: How did Maybank allow two RM500,000 transactions without OTP?

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RM1 million scam: How did Maybank allow two RM500,000 transactions without OTP?
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KUALA LUMPUR, March 2 — A Kuching businessman lost RM1 million from his Maybank account on 26th February 2023 after allegedly answering a phone call. Fortunately, he has managed...

KUALA LUMPUR, March 2 — A Kuching businessman

During a press conference held by Michael Kong Feng Nian, the special assistant to Sarawak DAP’s chief Chong Chieng Jen, it was revealed that the victim’s Maybank account had recorded two fund transfers amounting to RM500,000 each to Celcom Sdn Bhd. After getting in touch with both Maybank and Celcom on Monday, Celcom reimbursed the RM1 million to the victim the next day.

Michael said credit must be given when it is due and he appreciated the fast response in recovering the funds. However, this incident reveals a major security flaw as it is definitely not normal to see a RM500,000 transaction being approved despite the current security safeguards imposed by banks including daily transaction limits. He questions how is it possible to transfer such a large amount without requiring OTP and no notification was sent to the user.

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