During the launch of its new SOS Balance feature today, Touch ‘n Go’s e-commerce arm TNG Digital has confirmed that several highways are in the process of adopting its PayDirect system, whereby toll payments will …
feature today, Touch ‘n Go’s e-commerce arm TNG Digital has confirmed that several highways are in the process of adopting itssystem, whereby toll payments will be deducted directly from a user’s eWallet balance even when they use their physical TNG card. Notably, this includesHitherto, PLUS had been the biggest holdout of this feature.
It should be noted that PLUS’ two open-system tolled highways, the Penang Bridge and the Butterworth-Kulim Expressway , already support PayDirect in addition to RFID. Besides PLUS, the West Coast Expressway is also in the process of adopting PayDirect. This will leave the Kajang-Seremban Highway and the East Coast Expressway 1 and 2 as the only remaining holdouts, with the last two also not having RFID lanes.
PayDirect and RFID are the core components of SOS Balance, which delays toll payments up to RM80 for up to 24 hours if a user’s eWallet balance is insufficient. This prevents motorists from getting stuck at toll plazas and having to reverse due toAfter trying to pursue a career in product design, Jonathan Lee decided to make the sideways jump into the world of car journalism instead.
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