WASHINGTON, May 10 — In a world suddenly fearful of touch, voice technology is getting a fresh look. Voice-activated systems such as Google Assistant, Amazon Alexa and Apple’s Siri have seen strong growth in recent years, and the virus pandemic could accelerate that, analysts say. Voice...
Voice-activated systems such as Google Assistant, Amazon Alexa and Apple’s Siri have seen strong growth in recent years. — AFP picVoice-activated systems such as Google Assistant, Amazon Alexa and Apple’s Siri have seen strong growth in recent years, and the virus pandemic could accelerate that, analysts say.
The pandemic is likely to provide “additional motivation and incentive for voice control in the home that will help drive awareness and adoption for a range of additional smart home devices and applications,” Collins said. Avi Greengart, a technology analyst and consultant with Techsponential, said data is not yet available but that “anecdotally, voice assistant usage is way up” as a result of lockdowns.
“However, I do expect smart speakers — along with an emailed list of commands — to be a common feature at hotels and other rental properties. The fewer touch points, the better.”Julian Issa of Futuresource Consulting said there appears to be “an uptick in the use of voice assistants since the virus outbreak” during the pandemic.
One example of this already in use is a Mayo Clinic tool using Amazon Alexa which allows people to assess their symptoms and access information on the virus.Veton Kepuska, a Florida Tech computer engineering professor who specialises in speech recognition technologies, is seeking to develop voice-activated medical robots that can help limit physical contact and contagion.
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