During the heyday of subway tokens, station booths were small banks full of cash. But new technology has made them obsolete.
Make your contribution now and help Gothamist thrive in 2022.Subway station agents will leave booths to patrol platforms under a new policy announced by the MTA on Thursday.
But transit officials have aimed to change the workers’ duties since subway tokens were phased out in 2003. And now, as the MTA’s new OMNY tap-and-pay system is slated to fully replace MetroCards, Transport Workers Union Local 100 officials came to an agreement to make station agents more mobile. “Being able to move about is a far better approach than being stationary behind a booth with very limited view,” Davey said.
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