Subway token booth agents won't be stationary for much longer. NYC Transit announced Thursday that beginning early next year, station agents will move out of the booths to engage directly with riders. Details:
NYC Transit announced Thursday that beginning early next year, station agents will move out of the booths to engage directly with riders.Agents have started training in a number of areas, including accessibility for people with disabilities, and customer service.
"Making sure that we are able to communicate with our customers effectively to help them around our complex system, to help them with our coming OMNY system soon, to be able to provide directions to be our eyes and ears in our system -- that's what today is about," NYC Transit President Richard Davey said.
The change for station agents comes after an agreement between the union, Transport Workers Union Local 100 and theHowever, Charlton D'souza, president of the advocacy group Passengers United, objected to the plan. "The MTA executives sitting at a desk fail to realize that 9 passengers have been murdered this year countless number of transit employees have been assaulted during the crime wave in the subways.
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Meghan Markle, Prince Harry Arrive in NYC Ahead of Doc Premiere: PICPrince Harry and Meghan Markle touch down in the Big Apple ahead of the 2022 Ripple of Hope Gala.
Read more »
Operation Santa brings holiday cheer to thousands of children with special needsMore than 3,000 NYC public school students watched Santa Claus arrive by plane at JFK.
Read more »
Experience the holiday magic at this pop-up inspired by Disney+'s 'The Santa Clauses'New Disney+ show 'The Santa Clauses' celebrated with NYC pop up.
Read more »
Woman surrounded, choked by group inside Brooklyn subway stationPolice say the group surrounded her, choked her, and dragged her by the neck off the bench.
Read more »
Body Found at West 4th Street Subway StationA dead man was found between two tracks under a stairwell ramp in a bustling West Village subway hub early Thursday. Cops say the man, whose age and identity remain unclear at this time, had apparent stab or slash wounds to his torso when MTA workers doing a track inspection shortly after midnight discovered him in the area off the…
Read more »
Group strangles, drags woman off Brooklyn subway bench by her neckA woman was surrounded, strangled and dragged by her neck off a bench by a group inside a Brooklyn subway station, police say.
Read more »