Alan Joyce and Philip Lowe are wildly dissimilar. Even so, both the institutions they have left have been accused of operating without sufficient sensitivity.
It is likely not a coincidence that women have replaced Joyce and Lowe given both these institutions have been accused of operating without sufficient sensitivity to their constituents.
In the Reserve Bank’s case, Lowe was seen as underappreciating the hardship imposed by rapidly raising interest rates. Qantas had well-acknowledged shortcomings around customer service which the board thought would be better addressed by a woman at the helm. Outside the rarefied world of economics, Bullock is essentially unknown. Based on a few media profiles, the new governor is portrayed as an intelligent, well-qualified, straightforward, honest and down-to-earth person who takes a more collegiate approach to decision making.
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