The online retailing giant is opening its first cashier-less supermarket, the latest sign that Amazon is serious about shaking up the $800 billion grocery industry.
In this Feb. 21, 2020 photo, reusable shopping bags are displayed inside an Amazon Go Grocery store set to open soon in Seattle's Capitol Hill neighborhood. Following the opening of several smaller convenience-type stores using an app and cashier-less technology to tally shoppers' selections, the store will be the first Amazon Go full-sized cashier-less grocery store.
Called Amazon Go Grocery, the new store is an expansion of its 2-year-old chain of 25 Amazon Go convenience stores. It's 10,400 square feet — more than five times the size of the convenience stores — and stocks much more beyond the sodas and sandwiches found at Amazon Go. Amazon also plans to open another type of grocery store in Los Angeles sometime this year, but the company said it won't use the cashier-less technology at that location and has kept other details under wraps. The company declined to say if it plans to open more Amazon Go Grocery stores, and said there are no plans to bring the technology to Whole Foods stores.
Hoping to catch up to Amazon, other retailers and startups are racing to bring similar cashier-less technology to stores. Earlier this month, 7-Eleven said it is testing a cashier-less store for employees inside its offices in Irving, Texas. While cashier-less stores remove the annoyance of waiting in line to pay, it also kills some joys of the supermarket. There's no one to bag groceries. Instead, Amazon gives out reusable bags so shoppers can fill them as they shop. And there’s no deli counter, butcher or fishmonger. Instead, sliced ham, steaks and salmon fillets are already packaged and found in refrigerated shelves.
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