MTN is the only mobile network operator in South Africa that meets ICASA’s voice network quality standards.
MTN has the best mobile voice network in South Africa and is the only operator meeting ICASA’s quality standards.
Over the testing period between 20 March and 24 April, MyBroadband Insights travelled over 10,000 kilometres, made 93,912 calls, and recorded over 41,000 call minutes. The regulations require mobile operators to achieve an Average Call Setup Success Ratio of 98% and an Average Dropped Call Ratio of below 3%.
The voice quality testing project measured the performance of the networks in all of South Africa’s major cities, small towns, and routes between them. According to the ETSI reporting guidelines, MTN achieved a final score of 66.30%, making them the top network for call quality in South Africa.Only 97.96% of Vodacom’s calls were connected successfully, and it dropped 3.41% of the connected calls.
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