MyBroadband Insights reveals which mobile network in South Africa provides the best voice call quality.
MyBroadband Insights has released its 2023 Mobile Voice Network Quality Report, which shows that MTN has the best mobile voice service in South Africa.
MyBroadband Insights partnered with Analytico and Keysight distributor Coral-i for the extensive, country-wide network testing project. The regulations require mobile operators to achieve an Average Call Setup Success Ratio of 98% and an Average Dropped Call Ratio of below 3%. It further revealed that the mobile operators struggle to meet the standards stipulated in ICASA’s End-user and Subscriber Charter regulations.
MTN also achieved an average dropped call ratio of only 2.37%, far better than Vodacom at 3.41%, Telkom at 4.12%, and Cell C at 4.94%.
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