Both three operators have been hit by staffing problems, with many drivers refusing to volunteer to work on rest days
managed 45.5 per cent - its worst performance on record. Avanti West Coast, which serves north-west England as part of its long-distance routes on the West Coast Main Line, recorded an on-time figure of 33.3 per cent.
That was close to its worst four-week period on record, which was in autumn 2019 when 31.4 per cent of stops at stations were not delayed.For Britain as a whole, 60.7 per cent of trains were on time. The ORR figures also show the industry's cancellations score during the same period was 4.1 per cent. This reflects the percentage of services either fully or partly cancelled. Each part cancellation counts as half a full cancellation.
A spokesman for the Rail Delivery Group, which represents operators, said:"In 2019/2020, 64.8 per cent of trains arrived on time. Since then, the industry has had to recover from the devastating impact of the pandemic. This year has seen a national rail dispute and extreme weather challenges ranging from three named storms and flooding to heatwaves where temperatures peaked above 40 degrees."It is also important to consider wider data.
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