The Malaysian Anti-Corruption Commission (MACC) has introduced a new Client Charter with seven enhancements, including a 24-hour response time for corruption complaints and a 28-day window for checking investigation status. The charter aims to make MACC a leading global anti-corruption agency.
The Malaysian Anti-Corruption Commission ( MACC ) will respond to corruption complaints within 24 hours of receipt, and complainants can check the investigation status after 28 working days. This is one of seven enhancements introduced in the new MACC Client Charter, which MACC Chief Commissioner Tan Sri Azam Baki launched during his address here today.
Azam said the updated charter reflects current developments and aims to establish the MACC as a leading global anti-corruption agency while ensuring its services meet the public's high expectations.'These enhancements illustrate the MACC's commitment and assurance to clients and stakeholders that service delivery will comply with stipulated quality standards,' he said. Additional enhancements to the charter involve keeping the information and identity of the informant confidential according to applicable laws and providing the integrity screening results through the Integrity Vetting Screening System (e-STK) within 14 days. The new charter also states that the MACC will respond to applications for anti-corruption education programmes within five working days and applications for domestic and international programmes within seven working days. Azam said another improvement is the requirement to upload information about corruption offenders in the Corruption Offenders Database within 14 working days following the date of conviction by the court. In line with the MACC's Strategic Plan 2021-2025, he outlined three primary directions and strategies to achieve a corruption-free nation. He said they are effective enforcement empowerment (operations sector); comprehensive corruption deterrence (prevention sector); and fostering a culture of integrity (management sector)
MALAYSIA MACC CORRUPTION CLIENT CHARTER ANTI-CORRUPTION
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
MACC to Respond to Corruption Complaints Within 24 HoursThe Malaysian Anti-Corruption Commission (MACC) has introduced a new Client Charter that includes several enhancements aimed at improving its service delivery and responsiveness. These include a commitment to respond to all corruption complaints within 24 hours and to provide complainants with updates on the status of their investigations after 28 working days.
Read more »
MACC to Tackle Corruption in Procurement, Enforcement, and Grand CorruptionThe Malaysian Anti-Corruption Commission (MACC) plans to prioritize combating corruption in key areas to strengthen the economy and reclaim illicit funds.
Read more »
MACC to Focus on Grand Corruption, National Asset Recovery in 2025The Malaysian Anti-Corruption Commission (MACC) plans to prioritize combating grand corruption, procurement fraud, and enforcement corruption in 2025, aiming to bolster the national economy and recover misappropriated assets.
Read more »
MACC Equips Officers to Tackle Cryptocurrency-Linked CorruptionAs cryptocurrencies become increasingly popular, Malaysian authorities are enhancing their capabilities to combat corruption facilitated through these digital assets. The Malaysian Anti-Corruption Commission (MACC) is investing in specialized training for its officers, collaborating with international partners, and acquiring advanced technology to investigate cryptocurrency-related financial crimes.
Read more »
MACC Equips Itself for Cryptocurrency-Fueled Corruption BattlesMalaysia's Anti-Corruption Commission (MACC) is stepping up its efforts to combat corruption in the age of cryptocurrencies. Recognizing the evolving nature of criminal activities, the MACC is investing in specialized training for its officers, forging partnerships with international organizations, and acquiring advanced technology to effectively investigate cryptocurrency-related cases.
Read more »
MACC probes Sabah assemblymen and whistleblower over corruption allegationsTotal foreign tourist arrivals exceed 32 million in first 11 months of 2024 with revenue reaching 1.5 trillion baht.
Read more »