JOHOR BARU: The Johor government and Immigration Department have come up with several immediate measures to curb traffic congestion at the Bangunan Sultan Iskandar (BSI) Customs, Immigration and Quarantine (CIQ) Complex here.
They include all counters being fully operational during peak hours and rotation of staff shifts done outside of those times, said Mentri Besar Datuk Onn Hafiz Ghazi.
“I am confident that operations at the checkpoints will become more efficient to ease congestion and commuters’ daily journey to and from Singapore. Onn Hafiz also visited BSI on April 19, and expressed his dissatisfaction that the level of efficiency there was not optimal. He added that he gave instruction for all counters at BSI – whether for cars, motorcycles, bus passengers, or even pedestrians – to be open and functioning.
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