CBS 2 tried to hear the credit union's side of the story, but employees were not interested in talking.
Someone she thought was from the credit union called to report strange activity on her account and verified debit card information with her.Almost immediately, Clemons noticed a $202.61 charge go through to a Walgreens in Coconut Creek, Florida. It's clearly fraud she said, for two reasons.Clemons added the credit union restricts her debit card usage to Indiana, Illinois and Michigan only, not Florida.
"I raised a big stink on the phone with them that day," Clemons said."I said, 'I want it reversed and I want it reversed right now.'" Members Advantage granted Clemons a temporary credit but later reversed it. Here's what the credit union told her to do if she wants a refund:Clemons added,"I've never heard of that before that you have to contact the vendor."
So in addition to cleaning jobs, Clemon's side gig is being a fraud investigator. She's filed a report with Coconut Creek police and Walgreens.Tracking down the scammer isn't going well, neither is the fight with the credit union that's now charging her for the temporary credit plus attorneys fees.:"Do you at all regret fighting them?"She's defiant and definitely hoping this lawsuit doesn't clean her out.
Clemons' court date is in a few weeks. The attorney for Members Advantage Credit Union refused to comment on the case.
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