Carousell and Facebook Marketplace will be allowed to apply user verification requirements on "risky sellers" for a start, says the Ministry of Home Affairs (MHA).
Carousell and Facebook Marketplace will be allowed to apply user verification requirements on"risky sellers" for a start, says the Ministry of Home Affairs .New: You can now listen to articles.SINGAPORE: The Ministry of Home Affairs will require Carousell and Facebook to verify the identity of all their sellers if the number of scams reported on the respective platforms"does not drop significantly".
Under this code, providers of these online services must implement systems, processes or measures to detect and act against scams, use"reasonable" verification measures to prevent fake accounts or bots, require strong login verification, and submit an annual report on the implementation of these measures.
Users must be verified against government-issued records if they advertise or post about the sale of goods and services, or if they intend to do so. For a start, it will allow Carousell and Facebook Marketplace to only apply verification requirements on"risky sellers" before expanding to more users if the scam situation fails to improve.MHA said on Friday it will assess the effectiveness of Carousell's measures to verify the identity of"risky sellers" between Jul 1 and Dec 31.
MHA said it will not implement the user verification measure for Facebook Pages for now to allow Facebook to"prioritise implementing user verification for its Marketplace and advertisements this year". For scams and malicious cyber activities, directions can be issued"when there is suspicion or reason to believe that any online activity is being carried out in preparation for or as part of the commission" of such offences, said Minister for Communications and Information and Second Minister for Home Affairs Josephine Teo.
MHA said it would waive the requirement on payment protection mechanisms for now to allow services to prioritise implementing user verification, adding that it would reassess this in 2025.
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