CONSUMERISM is not a product of some malevolent force that will pass away with time, but a deep dissatisfaction between the relationship with consumer...
Businesses should not look at customer service only as an obligation but also as an opportunity for marketing. – ADIB RAWI YAHYA/THESUNbut a deep dissatisfaction between the relationship with consumers, businesses and governments.
The fact remains that if businesses do not take the initiative in anticipating and presenting legitimate consumer needs, the government will. Advances in technology have made products so widely exploited that the average consumer cannot make an informed purchase judgement and compare with similar products.
They demand that businesses take responsibility for their products. They insist that governments and businesses provide full information about the products they buy. Concerned if they are protected from physical harm and fraud, they seek rules for the relationship between buyers and sellers. The inevitable result is more laws related to consumer rights.
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