Douglas Baldasare, CEO of ChargeItSpot, says his firm's technology enables companies to track, maintain and secure mobile devices.
Employees use mobile devices to aid productivity and efficiency, and to streamline the supply chain flow, particularly in light of the bottlenecks at ports. Workers in distribution centers use the handhelds for picking and packing of online orders; store associates use them for inventory information, price checks, mobile payment processing, and accessing information for clienteling. Zebra, Honeywell, Samsung, Veriphone are some of the major providers of these handheld devices.
The time and money involved in their maintenance of handhelds are not necessarily anticipated, and Baldasare contends that “solutions to effectively manage, trace and secure company-owned devices in the workplace are few and far between.” Devices are typically kept in backrooms where managers waste time overseeing manual sign-in and sign-out processes. When a device gets lost, there’s a cybersecurity risk.
“With ARC, when the employee returns a device, they’re asked to immediately report any device issues,” Baldasare said. “We then prevent that faulty device from going back into circulation, alert headquarters to a new device to that location, and alert the local manager to repair or send back the device.”
So far, Comoto/Revzilla, an e-commerce business operating distribution centers; the University of Mass Memorial Health Care; a big-box retailer, a digitally native food delivery business and an apparel firm, which Baldasare declined to name, have deployed ARC kiosks. They come in three sizes; the smallest with 24 lockers, a midsize version with 48 lockers and the largest kiosk contains 96 lockers.
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