NEW YORK — Airlines have canceled thousands of flights in what has become a Christmas nightmare for so many, as winter storms and staffing issues continue to cause havoc across the U.S.
Most major airlines have canceled or delayed thousands of flights, with Southwest Airlines canceling at least 70% of its flights Monday -- more than 2,600 -- due to a reported system meltdown. The airline has also canceled 60% of its flights for Tuesday.
"It's just the fact that this one started West swept east and impacted almost every single one of our largest airports that put us in a position where we struggled to recover, and we struggled to get our flight crews and airplanes where they needed to be," McVay said from Houston's William P. Hobby Airport.
"With consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our customers and employees in a significant way that is unacceptable," Southwest said in a statement posted online."And our heartfelt apologies for this are just beginning." "I wanted to fly home for Christmas," Laetitia Duler, who was flying home to San Francisco from Boston for the holiday, told ABC News."As soon as I entered the line, they were just like, 'your flights canceled. Like, bye.'"
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