MyNIISe vendor told to proactively plan for any system glitches, says Saifuddin

Home Ministry News

MyNIISe vendor told to proactively plan for any system glitches, says Saifuddin
Saifuddin Nasution IsmailJohor Baru-Singapore Rapid Transit SystemRTS Link

CEBU: Under the sweltering heat in this central Philippine province known for its beaches, convoys swept down palm-lined roads carrying South-East Asian leaders bound for the Asean Summit.

JOHOR BARU: The vendor of the National Integrated Immigration System has been told to prepare mitigation plan s ahead of Johor Baru-Singapore Rapid Transit System Link operations, says Datuk Seri Saifuddin Nasution Ismail .

He was asked about the government's preparations and backup plans in the event of a system breakdown. The minister said the replacement of the decades-old Malaysian Immigration System with MyNIISe was part of efforts to reduce glitches.

"The fact that we chose to implement this new system means we acknowledge the need to improve the existing one so that disruptions we are already familiar with become a thing of the past. "There will be glitches here and there. That is inevitable. No system is perfect during such a process.

What is most important is the Home Ministry’s commitment to mitigating those disruptions," he said.

"My inspection today confirmed that all of them have been installed and we will soon carry out the integration process using the MyNIISe system," he said. Asked about a two-hour system glitch affecting the country's entire immigration system on April 22, the minister said it involved the old system.

"We know these disruptions occur because, as long as we are still relying on the old system until the new one becomes fully operational, we will continue to face such issues. "I do not blame the public if there is still a stigma because this system has been in use for decades. "So, if there are questions based on past experiences and disruptions previously reported by the media, give us the opportunity to implement this new system," he said.

The Star previously reported that tens of thousands of people were stuck in long queues at entry points nationwide after the country’s entire immigration system crashed following a major disruption on April 22. Ketereh murder suspects brought to court for remand extensionThunderstorm, heavy rain warning for KL, seven other states until 2pm

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Saifuddin Nasution Ismail Johor Baru-Singapore Rapid Transit System RTS Link Immigration Myniise Vendor Mitigation Plan System Disruption Minimal Myimms Autogates System Integration

 

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