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Thousands stranded at borders

JOHOR BARU News

Thousands stranded at borders
Immigration System CrashLong QueuesMyimms Glitch

PARIS, May 28 (Reuters) - ⁠Belgium's Raphael Collignon delivered a stunning performance ⁠to defeat world number five Ben ‌Shelton 7-5 6-4 6-4 on Thursday and advance to the third round of the French Open for the first ​time in his career.

JOHOR BARU : Tens of thousands of people were stuck in long queues at all entry points around the country, as the entire immigration system crashed again following a major glitch.

Immigration officers were left frantically trying to clear locals and foreigners manually as all computer-based systems were down for five hours between 4.30am and 9.30am yesterday. It was the second major crash in just over a month. A similar incident left thousands stranded for about two hours on April 23.

While many complained that they were stuck from 4.30am, Immigration Department director-general Datuk Zakaria Shaa­ban said the incident happened at about 5am and lasted until 8.45am due to a technical issues at the Malaysian Immig­ration Systems data centre.

“The system was back online after rectifying work was carried out. The system was not hacked. The MyIMMs system is old and I cannot ensure that such a problem will not recur,” he said. A new system, known as the National Integrated Immigration System , is supposed to replace MyIMMs by 2028.

“We will endure them until the NIISe system is ready,” he said. Earlier this month, Home Minister Datuk Seri Saifuddin Nasution Ismail, during a visit to Johor, said the vendor of MyNIISe had been told to prepare mitigation plans ahead of the start of the Johor Baru-Singapore Rapid Transit System Link operations next year. The government, he said, is committed to minimising any form of technical disruption in the new system.

Malaysia has a total of 56 entry points via sea, 30 via land and 28 airports. The official said long queues were reported at both the land checkpoints in Johor as it was “peak time” for tens of thousands of Malaysians rushing to Singa­pore for work.

“We had to redeploy all our personnel to man manual counters at the bus halls, motorcycle and vehicles lanes. “Not only were our autogates down, even our facial recognititon systems were also out,” the official said, adding that additional security personnel were also deployed to maintain order at the checkpoints.

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Immigration System Crash Long Queues Myimms Glitch Datuk Zakaria Shaaban Manual Counters Niise System Malaysia-Singapore Border Congestion Technical Issues

 

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