Rapid Rail Acknowledges Shortcomings, Explains System Upgrades as Cause of Disruptions

Rapid Rail Sdn Bhd, operator of the Kelana Jaya Line, acknowledged shortcomings in its service following two train disruption incidents this month. Rapid Rail LRT chief operating officer Nor Azmi Mohd Yusof explained that disruptions commuters may perceive as system failures or ageing assets were actually caused by instability during ongoing system upgrades.

Rapid Rail LRT chief operating officer Nor Azmi Mohd Yusof acknowledged shortcomings in its service following two train disruption incidents this month, stating that disruptions commuters may perceive as system failures or ageing assets were actually caused by instability during ongoing system upgrades .

He explained that the upgrades were part of long-term efforts to ensure safer, more stable, and more reliable services for commuters. Rapid Rail is also carrying out upgrades involving critical systems such as radio communications and signalling. On maintenance efforts, Rapid Rail has adopted condition-based maintenance to replace components before breakdowns occur. Passenger overcrowding has also been an ongoing challenge, with average weekday ridership rising to 289,282 passengers a day from 150,889 in 2020.

Rapid Rail has implemented crowd management measures and plans to increase the number of trains in operation to manage the load factor

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Rapid Rail LRT Kelana Jaya Line Disruptions System Upgrades Ageing Assets Condition-Based Maintenance Crowd Management Measures Passenger Safety Fuel Subsidy Rationalisation Public Feedback Suggestions Long-Term Efforts Safer More Stable More Reliable Achieve Stability Achieve Full Stability System Stability Achieve Stable Performance Defect Liability Period Inspections Signs Of Wear Replacing Components Average Weekday Ridership Load Factor Passenger Safety Endangering Passenger Safety Overcrowding Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger Safety Passenger

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