Zoom is adding email and calendar features to take on other workspace platforms
. You can connect third-party email and calendar services to Zoom and access them through the desktop app. The company says that can help save you time instead of having to switch between apps and perhaps needing to hunt for the right tab in your browser.
As for Zoom Calendar, there will be options to see which of your contacts has joined a meeting, and you can schedule Zoom voice and video calls in the app. Zoom's own calendar service will include the ability to book appointments. , there may be a downside as the feature could enable bosses to keep a closer eye on what their employees are doing.Businesses will soon be able to employ Zoom Virtual Agent, a conversational AI and chatbot designed to help customers resolve issues. That tool will be available in early 2023. Other things in the pipeline include a way for developers to make money from the Zoom Apps Marketplace and a virtual coach to help sellers perfect their pitches.
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