Brexit anxiety has led to a surge in calls to the EU’s information hotline
, who takes calls in English and Maltese, said that many Maltese students in the U.K. called to ask whether they would be allowed to stay, and under what conditions.Roisin O’Neill, who speaks Irish and English, said a Brit asked her whether they could just keep their European citizenship in a personal capacity, despite Brexit.
Besides citizens' rights,"the other big issue is pets,” Micallef said. Questions such as whether the family cat can be brought to the Continent post Brexit can be tricky to answer. “With pets, it’s always complicated," she added."With Brexit, even more so.”From Germany, “we get a lot of complaints about the [Brexit] process” — which to some seems “to take too much time and lack efficiency,” Micallef said.
Yet the EDCC does not have all the answers, let alone a crystal ball to predict what London's next move will be. The best they can do is to"translate for citizens" the latest EU information, said Maria Tyrni, who trains the crew., Brexit calls do have"priority" at the moment. The center will try their best to answer citizens' questions on any EU-related subject, in any of the bloc's 24 official languages.
in particular, about student exchange program Erasmus+ and about the free Interrail scheme for young Europeans — with one grandmother calling to find out what she needed to do to send her grandkids to discover Europe.
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