IT Industry News. Daily.
Dubai is known as one of the world’s most technologically advanced cities, with an impressive array of intelligent and automated features making the city easy to navigate and govern.
Dr Anish Agarwal, head of global analytics, thinks this is an important point to bear in mind as we navigate the world of AI: that there is always a human behind the machine, even as we get closer to forming a relationship with technology.Avaya has successfully emerged from bankruptcy to challenge for supremacy in the burgeoning customer experience market.
When it comes to digital inclusion, sometimes we forget the smallholder farmers who are largely responsible for feeding the world, says Joseph Lukwago, co-founder and chief technology officer of Rural Inclusion.So far, 2023 has been a turbulent year for the IT industry. Artificial intelligence , long a niche play, has burst on to the scene and into the public consciousness, while the science of customer experience is quickly going mainstream.
Brett Butler, country manager of Avaya South Africa, points out that many of Avaya’s largest customers in the financial services, insurance or local government spaces, have a long history with the company – and a big investment in their legacy infrastructure.Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank.
“This includes national infrastructure like transport, healthcare, and telecommunications,” he tells delegates to the cybersecurity conference at Gitex Global 2023.The alignment of broadband availability, lower computing cost, increases in speed, processing power and storage have created a perfect storm for artificial intelligence to head into the mainstream business world.
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Kaizer Chiefs news wrap: 23 October 2023Today's Kaizer Chiefs news wrap looks at Molefi Ntseki's precarious position at the club and some analysis of their next opponents.
Read more »
Springboks news wrap: 23 October 2023Today's Springboks wrap looks at the Pollard/Libbok debate, a year's supply of cake for Ox Nche and some relatable emotion from Siya's kid.
Read more »
- Youthadapt Challenge 2023 - Empowering Africa's Female Tech Innovators to Tackle Climate ChangePress Release - The Africa Adaptation Acceleration Program, a joint initiative of the African Development Bank and the Global Center on Adaptation, has launched a call for applications for the third edition of the YouthADAPT Challenge, which seeks to support young entrepreneurs driving solutions to tackle climate change.
Read more »
Trailblazing women honoured at IWFSA Hall of Femme Awards 2023Trailblazing women honoured at IWFSA Hall of Femme Awards 2023
Read more »
Boatica Cape Town 2023: A celebration of watercraft and moreSet against the backdrop of the V&A Waterfront, Africa's most prestigious boat show, Boatica, is all set to sail into town from 27 to 29 October.
Read more »
Mongabay wins prestigious 2023 Biophilia Award for Environmental CommunicationSouth Africa Today, News source, provides breaking news on South Africa, world, Africa, sport, travel and more.
Read more »