Why some people always tip even if the service is bad, and how much

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Why some people always tip even if the service is bad, and how much
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3 people who tip for almost everything explain why they do so even if the service is bad — and how much extra they usually leave

16% of the 517 small businessesfor a July Wall Street Journal article by the employee management software company Homebase ask customers to tip when they check out, up from 6% in 2019. One example of this is Dan Moreno's Miami-based appliance service business.

In addition to Farley, Insider spoke with two other Americans who rarely pass up the chance to tip to learn why they tip as much as they do and whether they plan to keep this up going forward. She said working in the hospitality, food service, and retail industries over the course of three years gave her a firsthand appreciation for tips.

KaLyn McCullough, 24, a PR account executive based in Hartford, Connecticut, said she tips almost every time she gets the chance. Like Rogers, Insider viewed recent tips from McCullough of more than 20%.

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