The State Information Technology Agency copped a lot of criticism at the GovTech conference it hosted this week, but its new CEO provided assurances that change is coming.
The State Information Technology Agency was heavily criticised by speakers at its own conference this week.He explained that work is under way to turn things around.The State Information Technology Agency copped a lot of criticism at the GovTech conference it hosted this week, but its new CEO said that change was coming.
Dr Robert Nkuna, director-general in the Department of Planning, Monitoring and Evaluation , said that his department had been nagging SITA for three years to provide a performance-tracking tech tool that the department could use. Higher Education, Science and Innovation Minister Blade Nzimande provided a list of backward technology systems that are still in place in government departments.
Zaid Aboobaker, the chief director of e-government at the Department of Public Service and Administration , flagged the critical lack of IT skills within government departments. "SMMEs out there respond to every opportunity that is advertised by Broadband Infraco. SITA is not going to get [applications] until SITA changes," he said.- Leon RollsDr Bongani Mabaso, SITA’s new CEO, acknowledged the challenges the agency has faced and said that SITA would be taking a new approach going forward.
"At an operational level, we are doing a couple of things. One is we are tying to improve the turnaround time in our procurement space. That’s where a lot of the bottlenecks come from. The reason we have bottlenecks is [because] a lot of the processes we follow are ... manual."
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