Irritated by commuters who push their way into MRT trains before others alight, Ms Sophia Castro, 20, would usually give them the stink eye in the hopes of making them feel embarrassed. The diploma student told The Sunday Times that she prefers not to confront them, as she...
Irritated by commuters who push their way into MRT trains before others alight, Ms Sophia Castro, 20, would usually give them the stink eye in the hopes of making them feel embarrassed.
Ms Michelle Tay, director of programmes and operations at the Singapore Kindness Movement, said commuters can approach inconsiderate passengers calmly and kindly.She advised speaking to the inconsiderate passenger politely, using simple phrases, such as: “Hello, sir or madam, could you please put your legs down so that others can take a seat? Thank you.
The kindness movement’s Ms Tay said the first step is not to shame these passengers, but to discourage their bad behaviour.“A simple smile or thumbs up could help brighten the person’s day,” added Ms Tay. This translates into a lack of self-awareness, especially if these behaviours are accepted or commonly practised by their friends and family, he added.
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