If you receive an automated message when calling 911, officials say you should not hang up. Hanging up the call will put yourself behind other callers.
INDIANAPOLIS —"You have reached 911 emergency dispatch. Do not hang up. If in danger, lay down the phone and go to safety. Police will be dispatched. Otherwise, stay on the line for the next available dispatcher. This message will be repeated in Spanish and tone."Allison Beck says her family got that message when their 4-year-old had a seizure on Massachusetts Avenue on June 2.
The same thoughts went through Carrie Petty and her husband's mind on June 4 when she crashed her bicycle."I was scared. I was bleeding out pretty badly from my arm, and he said 'Carrie I cant get through to 911,'" she said."I was just doing a ton of praying," Carrie said. Director of the 911 Communications Center, Mark Brown, says the center is investigating and working on improving the system.
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