Earlier this week, Western Digital cut off access to its cloud service in response to a hack. Five days later and the network is still down.
and some data was obtained. In response, the company shut down some of its systems. Five days later and the network is still down.
On April 2, Western Digital said that the outage affected My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, SanDisk ibi, and SanDisk Ixpand Wireless Charger, and promised it would provide an update the following day.“We are currently experiencing a service interruption that is preventing customers from accessing the My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS 5, SanDisk ibi, SanDisk Ixpand Wireless Charger service,” the notice on the My Cloud status page reads.
The outage is at least so significant that it has also taken out at least some email communications with the company.Networks go down — it happens all the time. However, most network outages that affect general consumer users are resolved within a matter of hours. Over the years, Amazon Web Services, Microsoft Azure, Google Cloud, Apple iCloud, and even IBM have experienced outages that ranged in length from less than an hour to upwards of half a day.
Our team is working urgently to resolve the issue and restore access as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Service Status and updated notifications can be monitored at
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