The couple opened up about the incident in a TikTok video, which was posted Sunday and has topped 160,000 views.
that until Anthony delivered the order, the manager allegedly told them that he was enforcing the rule of no more than five packets per customer “from this moment forth, starting with us.”In another follow-up video, the duo claimed that Anthony attempted to “weaponize” the police against them by giving vague descriptions of the couple and leaving out that they were just asking for more sauce.
to Chick-fil-A corporate and were waiting to hear back, as the office was shut down over the weekend. They said that the owner of the store did reach out to the couple — they had a one- or two-hour phone conversation with him, they claimed — and apologized, allegedly stating that the incident was not their fault. He reportedly said the couple was welcome back anytime and“It was not about food. It wasn’t about getting another order made. It wasn’t about any of those things,” the woman said.
According to the owner, Anthony received subsequent “coaching” regarding the incident, even though, the couple said, many people have reached out to say that this is not the first time something like this has happened at one of the restaurants., the couple said they were “upset” to learn that Anthony would “possibly” still be working there. The owner allegedly suggested that if they wished to avoid a confrontation, they could use the store’s drive-thru instead.
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