Watchdog Dave Lieber’s open letter to Gov. Abbott on electricity rates | DaveLieber
confusing and unhelpful, he described the add-ons, the delivery charges, taxes and more.
Governor, I’ll guess you talk to electricity company CEOs and their lobbyists more than people like Shannon Richardson of Lewisville. She spent four days studying the retail market, shopping for the best deal for her family., she says: “The vendors found a way to game it. It seems that nobody is paying attention anymore, so anything goes.”
Mark Kerins of Dallas called Reliant Energy and asked questions. But he couldn’t get them to give him a price over the phone. PUC spokesperson Ellie Breed showed me the rule that requires the facts label to be provided to a customer “upon enrollment.” She reminds that customers have three days to cancel a contract without a penalty. And for online purchases the only information you’re required to give when shopping is your ZIP code.Governor, do you care that millions of Texans overpay for electricity?
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