The customer said that a simple refund doesn't address the larger concerns about food preparation and hygiene.
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The customer confronted the vendor after discovering the cigarette butt mixed with the curry puff filling.Accountability and Health Risks in Focus The customer, who wished to remain anonymous, complained to China Press. This shows a lack of quality management, monitoring systems, quality standards, and sense of responsibility. What if a customer has issues after eating it? How should this be addressed and who should be held accountable?How to Report Food Safety Issues While some hawker stalls maintain reasonable hygiene, some, especially those located by the roadside, do not prioritize cleanliness.
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