Walmart Employees Slam 'Really Uncomfortable' Self-Checkout Experience

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Walmart Employees Slam 'Really Uncomfortable' Self-Checkout Experience
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"As with other retailers, theft is always a challenge, and we're always looking for better ways to tackle this issue. This includes enhanced technology at our checkouts,"Shutterstock While they're prohibited from directly accusing anyone of theft, Walmart workers say they are instructed to approach customers and try to resolve the issue if notified by the machine. One employee in Illinois told the news outlet that customers may get defensive when approached about a missed scan., a former Walmart employee who worked self-checkout at a store in Southern Illinois, told Insider that he felt similarly about the experience.

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