United is trying to win over consumers who are reluctant to fly. Would you feel comfortable flying if all this was in place? - Sneeze guards - Touchless kiosks - Mandatory face coverings
Air travel in the U.S. has largely ground to a halt as people have grown wary about potentially exposing themselves to coronavirus. Many airlines have resorted to flying mostly empty flights — although in some cases, passengers have complained about crowded planes, as in the case of a recent United Airlines UAL, +5.19% flight.
The company unveiled new cleaning and safety protocols that include sneeze guards at check-in counters, touchless kiosks in select locations for baggage check-in, mandatory face coverings for crew and customers, new economy snack bags that will come with a sanitizing wipe, and providing individually wrapped hand sanitizer wipes to customers when they board.
At the time, United said it could no longer guarantee all customers would be booked next to an empty seat. “Last month, we began limiting advanced seat selection for adjacent seats in all cabins, including middle seats where available and alternating window and aisle seats when seats are in pairs,” the company said in a statement to ABC7 DIS, +4.85%.
Airlines are working to help contain and stop the spread of COVID-19, Airlines for America said. “The safety of passengers and employees is the top priority of U.S. airlines,” it added. “Since the onset of the novel coronavirus pandemic, carriers have been working closely with Congress, the Administration and federal agencies including the Centers for Disease Control and Prevention.”
— Brian Kelly, AKA The Points Guy “JetBlue was one of the first U.S. airlines to require that crew members wear masks and just recently extended the same rule to passengers,” Kelly wrote on his site. “In addition, JetBlue has limited the number of seats available for purchase, allowing for more space between customers. Crew members will continue to review seat assignments to comply with social-distancing guidelines.
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