The move comes less than a year after federal officials urged airlines to ensure that families, especially those with young children, are able to sit together with no extra fees.
United Airlines is making it easier for families who are looking to sit next to their younger children.
It comes less than a year after federal officials urged airlines to ensure that families, especially those with young children, areUnited customers with children under 12 years old will start to see more adjacent seat options immediately, but the complete policy change will go into effect in early March.
If there are not any adjacent seats available because of last-minute bookings or full flights, customers will be able to switch to another flight going to the same destination for free if there is an adjacent seat available in the same cabin. “Although the department receives a low number of complaints from consumers about family seating, there continue to be complaints of instances where young children, including a child as young as 11 months, are not seated next to an accompanying adult,” the department said at the time.
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