The CEO of United Airlines said Wednesday that other airlines won’t be able to handle all the flights they plan to operate this year, leading to more...
The CEO of United Airlines UAL said Wednesday that other airlines won’t be able to handle all the flights they plan to operate this year, leading to more disruptions for travelers.
Scott Kirby said airlines that operate as if this is still 2019, before the pandemic, are bound to struggle. He said the industry is dealing with a shortage of pilots and other workers, outdated technology and strain on the Federal Aviation Administration, which manages the nation’s airspace. “What happened over the holidays wasn’t a one-time event caused by the weather, and it wasn’t just at one airline,” he said. Alaska ALK , Spirit SAVE and Frontier ULCC also had double-digit percentages of canceled flights in late December.
United’s rate of canceled flights last year was slightly better than most rivals but not the best. Among the six largest U.S. airlines, Delta DAL canceled 1.4% of its scheduled flights in 2022 while United dropped 2.0%, Alaska 2.4%, American AAL 2.5%, Southwest 3.0% and JetBlue JBLU 3.1%, according to tracking service FlightAware.
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