Vodacom said most of its users are also being inconvenienced and it hopes to have good news soon as it waits for updates on undersea cables.
announced it had been told it would take 12 hours to resolve the Internet connection issues in the the EMEA region on Thursday.“Certain customers are currently experiencing intermittent connectivity issues due to multiple undersea cable failures affecting SA’s network providers, including us. We apologise for any inconvenience caused,” Vodacom tweeted.
On the site, Microsoft identified that “multiple major fibre cables which manage requests in and out of the Africa region are broken. We’re undertaking multiple workstreams to address the issue.” “Microsoft 365 services are rerouting connections to alternate regions where possible. Microsoft Teams calling is routed through Europe and has provided some relief.
“We’re performing work to reconfigure the available fibre cables in the Africa region to provide more processing throughput capabilities.”
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