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He says connectivity remains the firm’s business communication service that is most requested, in line with South Africa’s status as Africa’s most advanced economy. “Business used to run on front desks and office space – big business still does, but today productivity is often about the high-speed connectivity that enables both remote and office-bound working. It’s the one ICT service most often requested by corporates, SMEs and work-from-home users alike,” he said.
After business enabling connectivity, the second most encountered TWB Communications client request relates to load shedding solutions. Once affordability is sorted out, clients across the board are concerned with how robust and resilient their new ICTGlobe.com-backed solutions are. “Clients are greatly impressed with the general stability of their networks across connectivity and voice platforms. When queries are occasionally logged, the impressive upskilling of the ICTGlobe.com consultants we deal with means queries are always rapidly resolved.”
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