The White House team that ensures federal agencies build better technology and defend networks from hackers is in turmoil
More than 80 percent of survey respondents said senior leaders didn’t regularly share information about their mission and failed to establish a clear direction for the office. Employees overwhelmingly said senior leaders didn’t effectively communicate priorities or inspire “confidence and enthusiasm.”
With a staff of only 30 people, OFCIO cannot formulate every policy, complete every project, oversee every agency IT program and help fix every security issue in the federal government. Certain tasks must be put on the back burner; other tasks need more or fewer resources. But Kent hasn’t made these priorities clear, according to the people interviewed by POLITICO, who added that because so few employees can talk to her, the rest are left wondering how to triage their work.
“I’ve heard from more than one person that they might get a call the night before or the morning of some major announcement and they’re asked to support it,” said the former senior OMB IT official, “and it comes as a total surprise to them.”
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