When Robert Cipriani returns his Avis minivan, he expects to pay $1,770. Instead, Avis charges him twice. What happened, and how can he get his money back?
I rented a minivan for 37 days with Avis through Priceline for $1,770. My pickup and drop-off were at the Holiday Inn in Peabody, Massachusetts.
I could not get through the Avis phone jungle to find out what was going on, so I had my credit card block the second payment. But it didn’t. I reviewed the correspondence between you and Avis, and you’re absolutely right. The company keeps asking you the same questions, to which it already knows the answers. It feels like you are dealing with a bot .
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