I often ask the question “What do you do?” when meeting travel industry players for the first time, especially at forums and seminars. Most of the rep...
often ask the question “What do you do?” when meeting travel industry players for the first time, especially at forums and seminars.
The licence for “Travel Agency Business” permits the company to act as an agent for airlines, hotels, and other principals, much like independent agents for insurance companies.They used to rely mainly on commissions from airlines, ranging from 5% to 9% for domestic and international fares until airlines stopped paying commissions in 2008.
Large, reputable tour operators often bid to organise highly profitable overseas incentive tours, which require significant resources to ensure success. Vehicle permits are issued by the Land Public Transport Agency in the peninsula and the Ministry of Tourism, Arts, and Culture in Sabah and Sarawak. There are also many foreigners working or studying in the country who may have family members residing here.On the other hand, Malaysians can easily arrange their transport and accommodation domestically without needing to purchase a package tour or go through intermediaries that do not add value.
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