SIBU, Oct 20 — Federal Tourism, Arts, and Culture Minister Datuk Seri Tiong King Sing has urged hotel operators to adjust the check-in and check-out periods to ensure that guests...
Eldest daughter of ‘Abuya’ says ‘locked in a room for a month’ by GISBH in Batu Hampar, to identify site of confinement to cops, says IGP
He acknowledged the concerns of hotel operators about extending the stay period, particularly due to staff shortages, which in turn lengthens the cleaning and room preparation process. Tiong explained that currently, the hotel industry does not enjoy priority when applying for foreign workers, and the number of source countries allowed to supply foreign workers is very limited, affecting the workforce.
“Customers also want to feel that the money they spend is worth the service they receive. If not, they will have an unsatisfactory experience, reflecting that the hotel prioritises profits over service quality.” “This will help improve service quality and work efficiency in hotels and enhance the professional image of Malaysian tourism,” he said.
“This matter will be further discussed at the Cabinet Tourism Development Committee meeting, which will be chaired by Deputy Prime Minister Datuk Seri Ahmad Zahid Hamidi.
Arts And Culture Ministry MOTAC Tiong King Sing Hotel Industry 23-Hour Hotel Stays Staff Shortage
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