Tony Fernandes says AirAsia keeping staff but all on pay cut, asks customers to accept credit over flight refunds
Air Asia Group CEO Tan Sri Tony Fernandes speaks during a press conference in Kuala Lumpur August 30, 2019. — Picture by Firdaus Latif
Fernandes, who is CEO of AirAsia Group, also urged the low-cost carrier’s customers to accept credit for replacement flights instead of pressing for refunds. “We have no revenue coming in, 96 per cent of our fleet is grounded and we still have significant ongoing financial commitments such as fuel suppliers and leasing agents,” he wrote in an open letter to AirAsia customers last night, adding that the airline is “doing everything possible to reduce costs” to enable it to come back fighting as soon as possible.
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